FREE PLAN
Everything you need to run your trade or service contracting business as a sole trader — and it's Free!
The free plan is made for sole proprietor businesses.
Use ServiceM8's powerful AI helpers up to 10 times per day.
Text clients straight from a job card for 10c per SMS.
Get everything you need to run your trade or service business.
The Free Plan comes with everything you need as a solo operator to streamline your trade or service business.
View client details & job requirements, anywhere.
Schedule jobs on the go. Changes automatically notify staff.
Create professional quotes & invoices, on site.
See a full history of work done for every client, including notes, photos, emails & messages.
Allow clients to get an instant price, select a time, then book a service with your business.
Take payment on site in the app, or send clients a link to pay online.
Send booking confirmations, follow up quotes & chase payments, automatically.
Sync clients, items, invoices, and payments with your accounting package.
Know your numbers with simple job, productivity & revenue reports.
Auto-draft professional email & texts to clients in seconds.
Auto-draft a description & the job's billing items in seconds.
Get your own voice assistant to action tasks & get answers.
Take your productivity & professionalism to the next level with your own Smart Helper, who can draft emails & texts to clients, revise messages, generate full quotes & invoices, summarise jobs & action tasks — in seconds.
Simplify repeat work, contracts or maintenance.
Create a job once and set it to re-create and schedule itself over time, automatically. If the booking isn’t confirmed, you can set reminders instead.
Need more than 30 jobs per month? On the Free plan, every time you take a card payment via ServiceM8 & Stripe (in the app, or online), you earn a Bonus Job credit!
For example, if you accept card payment for 15 invoices, you’ll get 15 extra Bonus Jobs on top of the 30 job credits already included in the Free plan i.e. 45 jobs that month’s billing cycle, instead of 30. There is no limit to how many bonus jobs you can earn each month.
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It's OK! You’ll still be able to create new jobs and work as normal for another 7 days. If your monthly plan resets in that time, your job credits will reset, otherwise you’ll be prompted to upgrade your plan.
Every ServiceM8 plan includes all the essentials, including job cards, scheduling, quotes, invoices, email & SMS, mobile payments, and accounting integrations. However, there are some really powerful features which are only available on certain plans, such as electronic Forms. Check out the plan comparison table. We’ve built and priced our plans to be incredible value for the benefits ServiceM8 brings. If there’s an add-on in a higher plan that you’d like (but you don't need more job credits), upgrading to benefit from that feature alone will still deliver great value for money for your business.
Yes! The Free Plan is completely free for solo operators. This plan provides the necessary tools to efficiently manage up to 30 jobs a month. You can create jobs, send quotes and invoices, as well as manage your clients and schedule with ease. Additionally, you can earn unlimited bonus jobs by simply accepting card payments. Learn more about the ServiceM8 Free plan.
You’ll get full access to all features during your free trial, so you can properly try ServiceM8 in your business to learn if we’re the right fit.
There are no lock-ins with ServiceM8’s pricing. You can upgrade and downgrade between plans at any time. Any credit from your previous plan will be put toward your new plan on a pro-rata basis.
No — we don't charge per user! The only plan which limits the number of users you can have is the Free plan, to help sole traders get started. Once you have a team and upgrade to a paid plan, you can set up as many user logins as required.
You can SMS (text) clients straight from their job card in ServiceM8, in the app & online. This makes it easy for everyone in your team to provide great customer service, while storing all communication with the client with the rest of their job history, in one place.
These are “job credits” — every time you create a new job card, it uses a job credit. For example, with the Growing plan, you can create 150 new jobs each month. Jobs can start out as a Quote, or a Work Order. If a Quote is accepted and you change its status to a Work Order, it won't consume another job credit.
No. You can create an account and trial ServiceM8 for 14 days, free. You only need to provide payment details if you want to go ahead and subscribe to a plan.
There is a standard SMS 'overage' fee per SMS sent over your plan's monthly SMS cap. View the Plan Comparison table for more info.
To fill in electronic forms, reports & certificates on site with the ServiceM8 app, you’ll want the Growing plan (or higher), which comes with the Forms Add-on. Forms are very customisable to your requirements. You can engage a ServiceM8 Partner to build forms to suit your business/industry, or buy them ready-to-use from the Form Store.
Yes, you can! Download ServiceM8 Lite for Android on Google Play.
While our full-featured app is optimised for iOS devices like iPhones and iPads, we've launched ServiceM8 Lite for Android. ServiceM8 Lite is designed for technicians, subcontractors, and temporary workers who need core job management features without the need for an iPhone. Your field staff can view their schedules, job details, complete checklists, and more with their Android devices.
To get the most out of ServiceM8’s advanced features and management capabilities, we still recommend using iPhones for your main field technicians.
Learn more about ServiceM8 Lite for Android. Be sure to check out our Upgrade to iPhone offer for an optimised experience!
For a great overview of ServiceM8, check out our Introduction, Demo & FAQ videos.
Check out our Getting Started Guide for tips on basic setup & how to trial ServiceM8. This then transitions to our Learning Roadmap videos you & your team can watch to learn all the basics.
No. You'll have 14 days to try ServiceM8 free.
If we're the right fit for your business, payment is accepted by credit or debit card (online), or via In-App Purchase with your Apple ID.
We have self-serve resources you can follow to DIY. Or, you can pay a ServiceM8 Partner to set up your account, customise templates, create forms & more.
Find a local ServiceM8 Partner.
There are two main options to get started: 1) you can DIY with our self-serve learning resources, or 2) you can pay one of our independent ServiceM8 Partners to set up your account, create forms, train your team & more.
We have 24/7 chat & email support — you can start a chat right here on the website, or send us an email at support@servicem8.com.
Yes. We've created the ServiceM8 Small Business Fund to help tradies & service businesses invest in quality iPhones & ServiceM8. But only while funds last!
Check out our Upgrade to iPhone offer.
Yes! We back small business, so if yours is less than 2 years old, check out our New Business Offer.
Yes! If you're thinking of engaging one of our independent ServiceM8 Partners for setup & training, we've got an awesome offer to help you save money while getting expert help. Check out the Setup & Training Rebate.
Yes, by progressing through the Learning Roadmap, you can unlock higher Job & SMS limits, plan upgrades, and access to higher tier Add-Ons. Learn ServiceM8 core concepts all the way to advanced features and business process enhancements, while earning great rewards for your business.
