“The biggest benefit of ServiceM8 is it's made our scheduling and communication with the client instantaneous, on the spot, instead of that delay you'd normally have.”
Verve Electrical is an electrical contracting business in Melbourne specialising in domestic electrical installation and maintenance work, including air conditioning, lighting, data, security cameras, switchboard upgrades & renovations. They also assist commercial clients such as real estate agents and childcare centres with their electrical safety and compliance requirements.
With a strong focus on customer service, communication and professionalism, owner & director Joey Esterhuyzen has used ServiceM8 from Day 1 of the business to scale Verve Electrical from a one-man-band to a team of seven, all the while delivering the highest level of service for their clients.
"We started to use ServiceM8 to give me more time out in the field, it dramatically reduced the time I was in the office scheduling and invoicing."
"ServiceM8 now is an integral part of our business. I don’t think we could ever go back to doing things the way we were, that’s for sure. I couldn’t see us doing it any other way now."
"I was surprised how easy it was for my older technicians to use the app because they don’t even own computers."