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Track time and jobs easily
View all unscheduled jobs and quotes, easily allocate jobs to staff members using drag-n-drop. Staff will be notified instantly via our iPhone app / SMS message while on the road. Print daily schedules, work orders and routing maps for each staff member.
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Communicate effectively with your staff
With scheduling reminders, email and sms messages built-in, you can dispatch information to your staff faster than ever before, keeping them up to date with their schedule. The dispatch map will let the office see where staff are in 'real time', so you know who is the closest field technician or courier you can allocate an urgent job to. Messages sent to staff with iPhones or iPads are free of charge.
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Email Clients
Send emails to your clients direct from the job card. Use an email template to make emailing even faster. You can create your own templates, for sending invoices, quotes, updates or payment reminders. In just a couple of clicks you can have an email completed and sent. You’ll save time spent writing the same messages over and over. Your email will be saved into the job diary for future reference on that job. Build your templates using the job details you want automatically included from the job. Templates keep your emails consistent, no matter who sends them. You can still add a quick note, click send and its done!
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SMS Clients
Remind clients of appointments, notify of parts arrival or request a call back to your office. Made very easy from the job card, just click on New SMS, type your message or use a template for common messages. Once sent, your SMS messages will be saved in the diary for future reference.
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Staff are notified instantly of job and scheduling changes
Staff receive an instant notification on their iPhone via SMS and voice notification of any changes to their schedule, including urgent jobs that are Instantly dispatched direct to them.Voice alerts allow staff to continue with their work or continue driving without having to stop and read sms messages from the office. Notifications such as “schedule updated” , “urgent job allocated” or next job due reminders. Real connection without interruption! |