Make jobs flow, start to finish

Access client and job details, view staff locations and schedules, dispatch jobs and generate quotes or invoices - wherever you are.

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Finish the job on the first visit

Built-in checklists and job requirements ensure each job is done right the first time, and job 'badges' can be used to highlight critical information about a job.

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Stop missing client appointments

Access your full schedule of jobs wherever you are, and receive automatic reminders about upcoming bookings. ServiceM8 will even notify you 5 minutes before you need to leave, automatically taking travel time into account.

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See where your staff are and what they're doing

Seeing all your staff on a map helps you make smart dispatch decisions, without having to interrupt them with a call or SMS.

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Store photo evidence of every job

Take photos or videos from within ServiceM8 and they’re automatically saved to the job. Everyone in the business can then access and view them instantly.

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Keep your customers in the loop

SMS clients to notify them that you're on-approach to the job, with an estimated time of arrival. Automatically email or SMS clients about upcoming bookings.

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Streamline Communications with ServiceM8 Phone

Dial clients directly from their job card, enhancing customer service and workflow management. With caller ID, every conversation is personal and efficient. Plus, all your calls are recorded and transcribed, providing a complete record along with each job for top-notch quality assurance.

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Quote & invoice in the field

Create professional quotes and invoices in seconds. Print, email, SMS or even post them to your clients while standing on site.

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Take payment on site

Take payments anywhere directly through the ServiceM8 app, and even allow your customers to pay online.

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Process credit card payments with ServiceM8

Capture the client's signature

Record proof that a customer is happy to proceed with a job, or pay for work you’ve just completed.

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Complete safety forms electronically

Customisable question & answer forms allow field staff to produce comprehensive PDF reports and documents on site. With everything automatically stored in the cloud, no more paperwork!

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No double entry with your accounting package

ServiceM8 integrates with QuickBooks Online and Xero. Sync clients, items, invoices, and payments automatically to streamline workflow, save admin time and avoid double entry.

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