"What attracted us to ServiceM8 the most was probably how easy it was to set up. To be honest, it took us no more than 2 hours to set up."
Prowater Plumbing is a plumbing maintenance business servicing Melbourne’s eastern suburbs. Servicing domestic, commercial & real-estate clients, Prowater Plumbing offers a wide range of specialist plumbing and maintenance solutions and pride themselves on delivering a high level of service for every single client (prowaterplumbing.com.au).
Feeling like they needed to put some systems in place for their business & staff, directors Grant Cochrane & Jason Harris made the change to ServiceM8. Since implementation, ServiceM8 has streamlined the process between logging and invoicing jobs, improved cash flow and changed how staff communicate and work as a team, helping Prowater Plumbing deliver the great customer service they’re known for.
Learn more about ServiceM8 job management & scheduling for plumbers.
"We are still learning and using more functions on a weekly basis. We are improving our business every day by using ServiceM8."
“The biggest benefit of ServiceM8 is it's made our scheduling and communication with the client instantaneous, on the spot, instead of that delay you'd normally have.”
"The amount of time it’s saved us, it’s really allowed us to grow our business."