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Cut paperwork, get more jobs done & provide great service.
Take control and work smarter from the client’s first call through to scheduling, quoting, job completion, invoicing and payment.
With professional quotes and better communication, you’ll win more new work and earn repeat customers.
On average businesses using ServiceM8 complete 30% more work in the first 3 months.
Produce professional invoices in seconds and even take payment before you leave the job.
Trusted by trades & service contractors around the world to manage over 35M jobs.
All plans come with everything you need to streamline your trade or service business.
View client details & job requirements, anywhere.
Schedule jobs on the go. Changes automatically notify staff.
Create professional quotes & invoices, on site.
See a full history of work done for every client, including notes, photos, emails & messages.
Allow clients to get an instant price, select a time, then book a service with your business.
Take payment on site in the app, or send clients a link to pay online.
Send booking confirmations, follow up quotes & chase payments, automatically.
Sync clients, items, invoices, and payments with your accounting package.
Know your numbers with simple job, productivity & revenue reports.
Auto-draft professional email & texts to clients in seconds.
Auto-draft a description & the job's billing items in seconds.
Get your own voice assistant to action tasks & get answers.
Level up with these high-impact add-ons, available in certain plans.
Take your productivity & professionalism to the next level with your own Smart Helper, who can draft emails & texts to clients, revise messages, generate full quotes & invoices, summarise jobs & action tasks — in seconds.
Simplify repeat work, contracts or maintenance.
Create a job once and set it to re-create and schedule itself over time, automatically. If the booking isn’t confirmed, you can set reminders instead.
Invoice clients for deposits and progress payments, quickly and easily. Ensure larger jobs don’t drain your cash-flow and provide clients the option of smaller payments.
A powerful tool for businesses which install, service or inspect any kind of appliance, equipment, installation, device or machinery. Catalogue the details and location, then record and track each asset’s service history.
Complete any kind of report, procedure, or certificate of compliance in the field. Simply working through a list of questions, you can generate professional PDF documents on site.
Build your own Forms, buy pre-made from the Form Store, or engage a ServiceM8 Partner to design custom forms for your business.
Streamline and systemise your pricing, quoting & invoicing. Combine several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.
Create and send engaging quotes, with a rich online experience, images, and multiple choice options to give your clients more detail and control in the buying process.
See available property photos & floor plans for a job address. Take a virtual site visit and get an instant idea of the property you’re dealing with, provide great service & work remotely with clients.
Get an email address for your ServiceM8 account, and easily convert emails into new job cards for action. All info & attachments are saved to the job.
Receive PDF work orders? ServiceM8 can scan the PDF & pre-fill the job card with the job contact, work required & purchase order number.
Easily view cost per billable item, and adjust markup where needed, without affecting the saved item or other jobs.
Capture know-how, tips & procedures in the form of Videos or Articles, accessible on site with the ServiceM8 app.
Knowledge empowers your team with a 'just in time' resource to search for answers while on the job, improving staff independence, efficiency & job outcomes.