The Automation Add-on is incredibly powerful for automating your customer service, winning work & helping jobs run smoothly. But, some automations don’t suit every client, which could lead to deactivating them altogether for the sake of a few clients. Now, you can disable a specific automation from sending to a specific client. If things change, you can reactivate it for them.

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How to turn off an Automation for a client

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How to upgrade to ServiceM8 11

The latest ServiceM8 app for iPhone/iPad is now available to download on the App Store. Updates to the Online Dashboard are rolling out — if you haven't been auto-updated yet, you can activate ServiceM8 11 via the green banner in Settings.