Time to delete those alpha/numeric prefixes! You can now customise the order of your Queues, as they appear at the top of your Dispatch Board, and in your Queues board. This custom order can be set per user, so you can order queues to suit your role and preferences.

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How to change the order of Queues

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How to upgrade to ServiceM8 11

The latest ServiceM8 app for iPhone/iPad is now available to download on the App Store. Updates to the Online Dashboard are rolling out — if you haven't been auto-updated yet, you can activate ServiceM8 11 via the green banner in Settings.