Find out if ServiceM8 is right for your business and how it can help.
Yes. A job can be scheduled more than once, on different days & times.
Yes. If you do recurring work for clients, you can use the Recurring Jobs & Reminders add-on to manage repeat bookings.
Yes. With the Recurring Jobs & Reminders add-on, you can apply a follow-up "badge" before job Completion, to follow it up in 1, 3, 6 or 12 months.
Yes. A job can be scheduled to more than one staff member. Search 'Multi-staff booking' in the ServiceM8 Help Centre to learn how.
Live team member locations can be seen in the App & Online Dashboard. You cannot track where staff members have been in the past.
Yes. The Job Costing add-on (available on the Premium plan and above) can provide a quick estimated profitability of a job you're quoting.
You can initiate calls to clients by tapping their phone number directly in their ServiceM8 job card. For next-level phone call efficiency & customer service, check out ServiceM8 Phone.
You can send emails to clients straight from a job card in ServiceM8, and replies will arrive in the job's Diary. Separate emails can also be forwarded into your account and attached to jobs via the Email Inbox add-on.
Yes. You can drag-and-drop files into a job card Online, or Share files on your Apple device to a ServiceM8 job.
Yes. You can annotate photos taken through the ServiceM8 app, or draw diagrams. The iPad version of the ServiceM8 app also supports drawing with Apple Pencil, allowing even greater detail and accuracy.
If you're interested to learn what sets ServiceM8 apart from Tradify, check out our detailed ServiceM8 vs Tradify comparison.
There's a full list of ServiceM8's features in the Feature Overview page.
Yes, there is! While our full-featured app is optimized for iOS devices like iPhones and iPads, we now offer ServiceM8 Lite for Android. This simplified version is perfect for field technicians, subcontractors, and temporary workers who need core job management features. They can easily view their schedules, job details, complete checklists, and more with their Android devices. For the most advanced features and full management capabilities, we still recommend using iPhones or iPads.
Yes, to work fast when in the office, there are ServiceM8 Desktop apps for Mac & PC. Search 'ServiceM8' in the Mac App Store or Microsoft Store.
ServiceM8 connects with leading cloud accounting packages for small business, being Xero, QuickBooks Online, and MYOB.
No. We believe it's best to store your pre-ServiceM8 job history somewhere safe for reference, and have a clean start in your new ServiceM8 account.
Staff logins are created and managed through the main ServiceM8 account (i.e. staff do not create their own ServiceM8 accounts). To add staff logins, in your Online Dashboard, go to Settings > Staff > Add Staff.
Yes. You can create standard jobs and schedule them in the app. Recurring jobs can only be created in the Online Dashboard.
On a day-to-day basis, you can manage job creation, scheduling, quoting, invoicing & payments through the app, on the go. However, some features are only available online, and you will need to log into the Online Dashboard occasionally to manage account settings & other matters.
Whoever is set to the Account Owner of a ServiceM8 account owns the account data. See ServiceM8's Terms of Service & Privacy Policy.
Yes. If ServiceM8 isn't right for you, the Account Owner can cancel the account through their account management settings.
No. You'll have 14 days to trial ServiceM8 free before you need to choose a plan and supply credit card details.
Each plan has a different number of monthly Job and SMS (text) credits, and different "add-ons". Check out ServiceM8 Pricing for more information.
Check out the differences in plans on our ServiceM8 Pricing page. Consider how many jobs you usually do in a month, and the ServiceM8 add-ons you need. You can always upgrade or downgrade between plans later.
A job credit is consumed any time you create a new job in ServiceM8, whether it starts as a Quote or Work Order. If you update a job's status from Quote to Work Order, it still only counts as one job credit.
Great client communication is important, so ServiceM8 comes with the ability to text clients about their jobs, through both the App & the Online Dashboard.
Yes. Unused job & SMS credits will expire at the end of each month.
No. Each ServiceM8 plan is a single monthly price for your business. You can create as many staff logins as needed.
Yes, by engaging an independent ServiceM8 Partner. Check out the Partner Directory to find experts offering ServiceM8 setup & training services.
