Be the first to know what your customers think of your service. Get private, honest feedback that you can use to improve your business today.
Use this customer satisfaction survey to get fast and private feedback on how your business and your staff are performing.
Font Used
- Calibri
Colour highlights
- Blue (others available on request)
Form includes
* Customer name & job number.
* Attending staff member name.
* Scores of excellent, good, average and poor for performance of office staff, timeliness, politeness, cleanliness, work explanations & overall satisfaction.
* Net promoter score - 1- 10 score for how likely they would be to recommend your company
* Free text field for customer comments.
* Customer is asked if they’d like a follow up call - this is then highlighted at the top of the completed survey.
* Customer is asked if they’ll provide permission for their comments to be used in your marketing.
* Customer is asked if they’d be happy to provide a reference for your business, allowing you to build a database of advocates. Additional information
* You can gather together these completed forms and get an overall picture of the health of your business.
* Use the zapier add-on to trigger additional actions when someone completes the survey.
Need changes? No problem! I can personalise this form for your business. Just drop me a line to discuss the changes you’d like to make.
